Return policy

I. WARRANTY POLICY:
Product warranty conditions:
Antransafety warrants the product against technical errors that do not meet quality standards and errors of the manufacturer or during transportation to the delivery location (If Antransafety is responsible for transportation).
 
Cases not covered by warranty:
  1. Do not present warranty card when repairing.
  2. The information on the warranty card is incomplete and does not match the actual product.
  3. Errors due to transportation, natural disasters, use of chemicals, or products falling or colliding due to external forces.
  4. Errors due to improper installation, use, storage, failure to follow the instruction manual or warnings shown on the product.
  5. Errors due to natural wear and tear during use or due to inappropriate environmental conditions where the product is placed.
 
II. RETURN POLICY:
 
Within 7 days from receipt of goods. Additional fees such as: shipping fees, money transfer fees… (customer is responsible for payment)
 
Returned:
  • Product has not been used, still in original box + label.
  • Product has manufacturer defect.
Non-refundable:
  • Used product.
  • The product is on promotion.
Return process:
  • You send the product to the store.
  • The staff will send you back the product you want to exchange or transfer money if you want to return.
Official agents of AN TRAN SAFETY see the list at www.antransafety.com